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The worst ever

Reviewed: Sun, Oct 13, 2019
About KPN: 3.0 /10
Easily the worst hire company ever. Nobody to handover vehicle. No staff on the counter just a phone number. A phone call was made and all I got was an idiot asking me if I wanted a taxi. In the end I had to get the airport staff to phone the hire company. It took over 90 minutes. The deal was advertised as a meet and greet service. Returning the vehicle was even worse . I was concerned with not finding staff to handover vehicle and missing the flight. I had to take the vehicle to the companies storage area . This place is very hard to find not being signposted. I had to drag my bags over a rough gravel parking area and then to a train station. As of the beginning of October this company no longer has a counter at the airport. The main hire office is at a Toyota dealer near don muang airport. The head office is at a taxi dealers near lad Prao . There is no hire service at don muang. A terrible hire experience.
Economy | Toyota Yaris or similar

Relevant Reviews on KPN BANGKOK SUVARNABHUMI AIRPORT

Muriel Aldington

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Reviewed: Mon, Feb 11, 2019
About KPN: 8.0 /10
Took quite a long time to pick up the car

F.LEE

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Economy | Toyota Yaris or similar
Reviewed: Tue, Jan 14, 2020
“Smooth and safe. Although my flights delayed, easyrentcars staff do me a great help”
About KPN: 9.3 /10
Helpful staff
About QEEQ: 10.0 /10

K.Mok

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Economy | Toyota Yaris or similar
Reviewed: Mon, Jan 13, 2020
About KPN: 8.0 /10
Need to sign another contract with 5000 baht deposited for car damage. The document had a small tick on one damage, it was rule out after request. But it was signed and return to the staff of KPN. Got the image that any mirror scratch( such as scratch by sand) will be charged. It is bad feeling than other car rent companies in Bangkok.
About QEEQ: 10.0 /10

Ng CL

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Economy | Toyota Yaris or similar
Reviewed: Sun, Oct 20, 2019
“Horrible experience with KPN”
About KPN: 3.7 /10
No staff was present when arrival at the agreed pickup point, only after 2 spoken phone calls then they drove the car at the arrival gate. Car looks new but aircon started giving problem at day 1 (less than 2 hrs into the drive). At day 3, aircon totally failed with many warning lights lit up. Had to drive more than 3 hrs in hot weather back to Bangkok airport with heavy jam. When returning, called staff 1 hr as agreed before arriving only to find out that they were not there waiting. Had to call them again and waited for them to arrive. Feedback to them about the aircon and the warning lights for the engine and staff just brush off
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p.Dounghirun

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Economy | Toyota Yaris or similar
Reviewed: Fri, Sep 27, 2019
About KPN: 3.7 /10
The staff is not professional, we travel with infant and have to wait almost 1 hours for a car.
About QEEQ: 10.0 /10

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