Location of pickup and drop-off was a disappointment but overall a good experience

B.Macalister

South Korea

Reviewed: Sun, Oct 6, 2019

About Hertz: 7.3 /10

Not actually Hertz but local firm Lotte which was fine, just the wrong name on my paperwork. The confirmation clearly stated car rental pickup and drop-off "on airport" but in fact we had to go outside in the rain to board a shuttle to the depot. That was not far but not as requested nor confirmed. The final direction on their satnav took us down a side street in the opposite direction to the drop-off which was a bit confusing.

About QEEQ: 10.0 /10

Economy | Kia Morning or similar

1 days rental

Relevant Reviews on Hertz JEJU INTERNATIONAL APT

Tom Cotton

South Korea

1 days rental

Reviewed: Sun, Dec 29, 2024

About Hertz: 10.0 /10

The service staff at the South Korean car rental company are very friendly.

About QEEQ: 10.0 /10

M.TIU

South Korea

5-day rental

Medium SUV | Hyundai Santa Fe or similar

Reviewed: Tue, Dec 12, 2023

About Hertz: 6.0 /10

The car was generally ok, but cleanliness need to be improve, the seats are dirty (esp at corner/edge of seats) and inside the car with many ants running around

About QEEQ: 8.0 /10

It’s good, esp with insurance coverage, peace of mind, recommended to many friends who are traveling, but apps can be improved, need few attempts to successfully login through gmail (which a bit frustrated), and speed searching can be even better, overall is good

N.Jack

South Korea

1 days rental

Economy | Kia Morning or similar

Reviewed: Wed, Nov 27, 2019

“Very good especially gps is easy to use by phone number or address in English”

About Hertz: 9.7 /10

Due to our huge luggage,we had to change into a bigger one to accomodate 4 of us.

About QEEQ: 10.0 /10

L.Zhi Yuan

South Korea

1 days rental

Economy | Hyundai Avante or similar

Reviewed: Tue, Oct 22, 2019

“Best rental experience!”

About Hertz: 9.7 /10

Had rented twice in Jeju and only language was an issue, during taking over of the car, staff could not understand some of our questions in English. Nonetheless, staff service is still efficient and also helped us with the language of the in-built GPS. Hertz (or Lotte rent-a-car) has also made it very convenient for car tenants to move from airport to their rental place with high frequency shuttle bus. Will definitely recommend to rent from for people going to Jeju! Thank you!

About QEEQ: 10.0 /10

Sweet and simple, made renting cars an ease, thank you Easyrentcars! And keep it up!