Good experience

Returning the car at Marrakech train station was impossible to find via GPS. The staff couldn't clearly explain its location and told me to wait, but after an hour, there was still no response. Thankfully, a local driver helping with our desert tour assisted us. We had to go around for over ten kilometers through narrow alleys before finding a return point. Coming from so far away to Morocco just to waste half a day returning a car affected our desert trip as well! Absolutely not recommended.

After arriving at the airport, I waited for three hours before the car was delivered. Contacting the staff only resulted in responses like 'it will be there soon' or 'just five more minutes'.

You need to call in advance to confirm their working hours; no one was there to handle returns before 9:30 AM. We had booked the rental for 10 AM, but waited almost an hour for the rental agent to show up — the inconvenience of no service counter.

Service attitude was okay

Car only had 34,000km and was in perfect condition. Only it was not fully cleaned and the tank was ¼ full when the booking stated full to full.