Great price and car, terrible rules and procedures and customer care.

The car provided was very new, a 2024 model. However, I don't recommend this company because if you don't choose the zero excess full insurance, they require an extremely high deposit (I didn't encounter this issue at other companies, nor was I informed about it beforehand when booking). Additionally, the deposit refund process is extremely slow. Other companies usually refund within a few days to a week, but it's been over two weeks since I returned the car and I still haven't received the refund.

Excellent car and experience

Excellent service! Needed vehicle for an additional day and was able to do it quickly over the phone.

I have booked 2 additional reservations with Apex because of the service/value.

Having rented cars abroad before and come across rogues in this industry who bang on extras at the counter & invent damage, it was so refreshing to deal with a company who were efficient, courteous and above all, trustworthy ! I will definitely use them again !

All admin easy to deal with

Like: Pleasant helpful staff . No delay . Good value