Fantastic rental!

Very satisfied

Car was very old. Tyres were in bad condition, the radio was programmed in Japanese so couldn't listen to it or use it. The wheel alignment was badly out pulling to the left the entire time. This is a safety issue!

Pick up and drop off very quick and easy. No logos on van but noticed the drivers uniform. Staff very friendly, car comfortable with lots of space.

Easy to book on line and great price.

On calling your office for pick your staff on the phone, English language was very difficult to understand, not able to give clear directions for pick up at the arrivals terminal in Auckland international airport. Your van has not advertising therefore when searching for the van there are hundreds of white vans! On arriving at your pick up location your staff were going to give me a very old SVU and not the one you advertise on your web page!!! Then I got a million excuses why I couldn’t get the car I booked... reason other people had booked ..... hello I booked this car back in April!!! Then the staff finally agreed to give me an upgrade in all the process took over an hour ! Staff are polite but very inexperienced and poor English!

This was probably the best experience with rental cars, we ever had. Everything worked out perfectly well. The folks at Great Rentals were awesome!!