Nightmare

M Pape

United States

Reviewed: Wed, Sep 4, 2019

About FOX RENT A CAR: 2.0 /10

The car we rented (Jeep wrangler) wasnt there when we got there. We prepaid. They said they had two coming back and theyd call us. No call. We called them 6 times and then they said they got one back but would only hold it for us for ONE HOUR before they released it to someone else, even though we prepaid for it. The manager yelled at my husband; even though we had a 2 year old with us and had to schlep him ALL THE WAY BACK to the airport during rush hour traffic, and even though we paid for the car upfront. I would NEVER EVER EVER in a million years go with them again. I feel horrible for the poor people who work for this company. Spend $50 more and get actual service. Dropping off was a breeze.

Medium SUV | Jeep Wrangler or similar

1 days rental

Relevant Reviews on FOX RENT A CAR AUSTIN AIRPORT

Jim Kovalcik

United States

3-day rental

Intermediate | Toyota Camry or similar

Reviewed: Thu, Dec 22, 2022

“Very good car at lowest price”

About FOX RENT A CAR: 8.0 /10

Charged $38 for liability insurance. Told them I only wanted bare minimum. Was not aware that I was required to buy the insurance.

About QEEQ: 10.0 /10

United States

1 days rental

Economy | Toyota Yaris 2 Doors or similar

Reviewed: Thu, Sep 5, 2019

“Unprofessional unreasonable unacceptable.”

About FOX RENT A CAR: 4.7 /10

Signage was bad at AUS airport we went to car pickup location since thats where the signs pointed to. I had to return to the rental level where I waited in line for about 25 minutes. When I got to the counter the woman told me a cleaner went on lunch and I would have to wait an hour for one to be ready or I could get get a discounted upgrade that was ready now. I obviously objected and said my reservation time is now its not my fault things were not ready on your end. She found this unreasonable and said thats not how it works. Eventually she put me in a banged up Elantra with stained seats chipped windshield and several cracks. Last time I will use fox.

About QEEQ: 10.0 /10

jim

United States

1 days rental

Medium SUV | Jeep Compass or similar

Reviewed: Tue, Aug 13, 2019

“Satisfactory”

About FOX RENT A CAR: 9.0 /10

I requested an Amerian car and was given a Kia.

About QEEQ: 8.0 /10

a.negron

United States

1 days rental

Economy | Toyota Yaris 2 Doors or similar

Reviewed: Fri, May 10, 2019

About FOX RENT A CAR: 7.0 /10

car was not properly serviced,no water in windshield cleaner nor a lug nut removing tool.Thank god my wife and I did not have a flat.The overall interior needed cleaning.