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awful

Reviewed: Tue, Sep 3, 2019
About ACE: 4.0 /10
Terrible service, tried charging me over twice the price of fee i agreed on the internet, tried selling me insurance i didnt need and lied and told me my insurance didnt include things that it obviously did. Charged me more for bringing car over border to spain from france than they should have. Charged me for 7 days(full rental time) even though i was only over in spain for 2 days. Was a very stressful experience. had to argue for 30 mins at kiosk.
Economy | Volkswagen Polo or similar

Relevant Reviews on ACE Bordeaux-Merignac Airport

d.rasselet

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Economy | Volkswagen Polo or similar
Reviewed: Thu, Jul 18, 2019
About ACE: 9.7 /10
+ super petite voiture très confortable et bien équipée! + personnel agréable, investi et patient malgré l'influence. -- le prix de l'assurance!
About QEEQ: 8.0 /10

M.KIANFAR

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Compact | Opel Astra or similar
Reviewed: Mon, Jul 1, 2019
“Fiasco.”
About ACE: 5.7 /10
It took 5 hours to rent the car and everything was as vague as can be. The whole process is designed to sell Insurance and upgrades. A ridiculous process which created 60 people long queues. I am sure that these rental agencies are either owned or financed by the main players like Hertz with the sole objective to drive people back to them and NEVER , EVER consider leaving again.

I.Gill

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Compact | Opel Astra or similar
Reviewed: Thu, Jun 20, 2019
“Very poor trying to rip ppl off”
About ACE: 4.3 /10
Insurance a joke and hidden

M.Stewart

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Compact | Opel Astra or similar
Reviewed: Mon, Jun 10, 2019
“Ok but disappointed with the car.”
About ACE: 6.0 /10
The car worked fine but was very heavily damaged (large dents and almost every panel was scratched or gouged) and only a 1.4 petrol so a bit under powered for a car the size I had requested.
About QEEQ: 8.0 /10
Fine.

cvs

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Economy | Volkswagen Polo or similar
Reviewed: Wed, Jun 5, 2019
About ACE: 4.7 /10
The car was very beat up and the guy handing over the keys said he didnt cxare what state it was brought back in. The car stunk of spilt alcohol and there was a hole in the front divers carpet. It drove okay although there was no radio reception. Later found that the aerial had been broken off. Next day with my wheels turned outwards I realised the two front tyres were badly worn and probably illegal. I looked in the boot for the spare, but there was none. I could not find any details on the booking paperwork for a number to phone. Very disappointed, the rental was not cheap but I was given a third rate /unroad worthy car
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