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Search for ACE Car Rentals in Bordeaux

Worries following reviews of gold car.

Reviewed: Thu, Jul 18, 2019
About ACE: 10.0 /10
I was concerned upon arrrival and seeing Ace was at the same doubter as goldcar with just a tiny A4 sign as I had read so many poor reviews of glodcar, this meat I left with the hire car with some concerns regards what would happen when I returned it! The guy on the vonnter was very polite and did not push any additional insurances as I had expected, we had no issues with the car and return was smooth. I would just recommend that Ace distance themselves from the negative glodcar reputation if possible.
About QEEQ: 10.0 /10
Easy booking and clear paperwork with simple easy to understand recommendations regards the additional excess waiver insurance provided.
Opel Adam image
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Mini | Opel Adam or similar

Relevant Reviews on ACE Bordeaux-Merignac Airport

S.Bos

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Compact | Opel Astra or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Tue, Nov 26, 2019
“Great value for money”
About ACE: 8.0 /10
Very annoying up-selling of insurances and other services by Gold Car staff at Bordeaux airport.
About QEEQ: 10.0 /10

W.Holland

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Economy | Volkswagen Polo or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Tue, Sep 3, 2019
“awful”
About ACE: 4.0 /10
Terrible service, tried charging me over twice the price of fee i agreed on the internet, tried selling me insurance i didnt need and lied and told me my insurance didnt include things that it obviously did. Charged me more for bringing car over border to spain from france than they should have. Charged me for 7 days(full rental time) even though i was only over in spain for 2 days. Was a very stressful experience. had to argue for 30 mins at kiosk.

M.McCrindle

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Compact | Opel Astra or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Mon, Jul 15, 2019
“Worse than it should have been”
About ACE: 8.7 /10
Checking in a nightmare. Nearly two hours queuing at Bordeaux airport to do check in. Irate customers ended up in aggressive altercation with one of the desk staff, police were called to calm everything down. Our check in lady apologised and was helpful, but overall a ridiculous length of time to pick up a car. Dropping off was easier and customer service pleasant and efficient.
About QEEQ: 8.0 /10
Easy to use

V.Lee

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Economy | Volkswagen Polo or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Sat, Jun 8, 2019
“the car was fine but very small Engine for a five seater family car. 1.2L struggled with motorways”
About ACE: 7.3 /10
Getting the car seemed to take forever and with 3 small hungry children it was a added stress.there was some some hidden charges and fined if you didn’t bring the car back with a full tank or committed an offence that weren’t stipulated before the hire.
About QEEQ: 8.0 /10
Booking was easy.

G.Dawson

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Mini | Opel Adam or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Tue, May 14, 2019
“Disconcerting”
About ACE: 7.7 /10
Didn't like rip off insurance extras and withholding over £1000 for over a week. The 'sell' makes the experience stressful. A scratch was also missed on checkout and the agent didn't send me an updated form as he promised. These moments and poor reputation of gold cars lead to distrust

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