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EasyRentcars... or Dollar?

Reviewed: Fri, Jul 6, 2018
About Dollar: 10.0 /10
Like: The car was fine and once we found it all went smoothly.
Dislike: We rented from EasyRentCars.com and that's what came in the confirmation. There was a Confirmation Number as well as a Transaction # provided to us in the email confirmation. That's what we saved in the wireless calendar to have the data when onsite in PHX. Unless you specifically read the entire confirmation and scroll down... way down... you'd never know to look for the Dollar counter instead of the EasyCarRents counter. We visited the closest 'looks like' place-- EZ Rents-- and waited in line to find out that they believed our car was from Hertz. Waited in line at Hertz to find out they thought it was Budget. Budget thought it was either Thrifty or Dollar. Naturally, Dollar was the last counter in the row so naturally we asked at every stinkin' counter to find out what was printed on the very bottom of the confirmation sheet from EasyCarRents-- Dollar. Hey... make that a high-priority piece of data and move it to the top of the confirmation email. Or send a separate message saying "Check-in at the Dollar counter to get your car from us" or something to make it obvious where to find the rig....
Compact | Toyota Prius Hybrid or similar

Relevant Reviews on Dollar PHOENIX-SKY HARBOR AP

Jonas Wilson

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Reviewed: Sun, Nov 24, 2024
About Dollar: 6.0 /10
When returning the car, make sure not to use the navigation directly from the pickup/return car instruction interface, as the actual store address differs by several hundred meters from the navigation destination. This means you will not be able to find the rental company if you directly use the address from the pickup or return car instruction interface. The correct approach is to copy the store's English address from the interface and paste it into Tantoo Maps or Google Maps to search for the store's location before navigating there. I hope this review catches the attention of Zuzuche and prompts them to fix the significant discrepancy between the rental company store address at Phoenix Airport and the navigation destination provided in the Zuzuche order's pickup/return car instruction interface, to avoid inconvenience for future users.

Hazel Cook

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Reviewed: Tue, Jun 11, 2024
About Dollar: 4.0 /10
They required purchasing additional insurance on-site and pressured me to make a quick decision because their shift was ending soon. They also tried to upsell vehicle upgrades.

M.Hinds

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Full Size | Chevrolet Malibu or similar
Reviewed: Mon, Apr 26, 2021
About Dollar: 8.0 /10
I paid $432.00 for two days which is outrageous. Other than that, all was good.
About QEEQ: 8.0 /10

M.Taylor

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Compact | Mazda 3 or similar
Reviewed: Mon, Jul 15, 2019
“Great experience in all respects!”
About Dollar: 10.0 /10
Great car! They upgraded the car for us. The desk agent was very friendly!
About QEEQ: 10.0 /10
Extremely easy to book.

C.clay

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Compact | Toyota Prius Hybrid or similar
Reviewed: Tue, Apr 24, 2018
“The great guys in phoenix”
About Dollar: 10.0 /10
Like: The great guys in phoenixThey help me they were very patient front desk from the front desk to receiving the car returning the car was a breeze I appreciate your company and I will use it again and refer it from time to time to time

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