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Booking easy from Easyrentcart, ValueCar Rental just so-so...

Reviewed: Sun, Aug 11, 2019
About ESSENCE: 8.7 /10
The staff at the counter was helpful, but tried her very hard to sell us the insurance and EZPass. We have comprehensive coverage from our insurance so we didn't need one from this company. However, she lied as to tell as that there are many tolls to pass (even just going to Disney), and if we miss a toll the ticket is very expensive. Of course, this made us think twice and purchased $8.99 per day for the EZ Pass (for 9 days that we were there). Lo and behold, the only toll we passed is coming from the airport and going back to the airport. So for 7 days we were paying for an unused EZPass. The van (Dodge Caravan) is very spacious and clean. It is fast and quiet. No issues there.
About QEEQ: 10.0 /10
Booking was fast, price drop was helpful.
Full Size Van | Dodge Grand Caravan or similar

Relevant Reviews on ESSENCE Orlando - Airport (Florida)

S.VanOrden

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Compact | Nissan Versa or similar
Reviewed: Thu, Jan 9, 2020
“Not convenient!”
About ESSENCE: 8.0 /10
Not enough staff working there. Had to wait for a long time to get our car. Staff tried to scare us with issues concerning insurance even though we assured them that we had adequate coverage. Car was new and in great condition. No complaints about the car.

S.Mcgaskey

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Aug 29, 2019
“Extremely disappointed”
About ESSENCE: 6.7 /10
I was charged an extra fee when picking up the vehicle. I asked about the vehicle I had originally reserved and he said that it also said "or similar" and said that was the only vehicle available. The vehicle must have just came in, seats were stained (was not cleaned) and had visible damages. If it was not 7pm, I would have asked for my money back and found other transportation.
About QEEQ: 8.0 /10
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R.Schlachter

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Full Size | Toyota Camry or similar
Reviewed: Thu, Mar 14, 2019
“I have submitted my complaint to your customer management centre and looking for refund on contract!”
About ESSENCE: 2.0 /10
Would not honour my prepaid rental contract with them! Terrible car, with dents, scratches, scrapes, 2 bald tires! Charged me upgrading for the same Camry car I had originally booked and paid for WTF!!!
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S.Sunny

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Compact | Nissan Versa or similar
Reviewed: Sat, Aug 25, 2018
“Best experience”
About ESSENCE: 10.0 /10
Like: I was skeptical at first to book with Value cars after reading their reviews. But to my surprise, the pickup was done from the airport in about 10 minutes after I called them and the Office staff were friendly. All the documentation formalities were completed in about 15 minutes. The car was clean inside and out. Returning the car was done in less than 10 minutes. It was a good experience this time. May be I was just lucky !! :-) I will surely go with them again.
Dislike: There was only one person at the reception who takes care of customers. If there are multiple customers waiting, it might take some time to get the documentation done.

C.Madsen

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Economy | Toyota Yaris or similar
Reviewed: Wed, Aug 22, 2018
“Great Value”
About ESSENCE: 10.0 /10
Like: Easy pick up way affordable value
Dislike: The roll roads.

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