Terrible experience

Waited a while for the rental car shuttle so took over an hour from my flight landing to getting a car.. the deposit was extremely high too but they were not pushy on upselling anything and was friendly

This has been the worst rental experience I’ve ever had! The guy at the counter was so rude and aggressive, he tried to force me to add their insurance when I had insurance from EasyRentCars already! I then refused the car! Zero out of 5

I was quoted $36 and ended up paying $150 ish dollars - not cool. Mandatory fees and bla bla bla .... not a happy customer. The pickup time took forever and the associate behind the counter was NOT at all helpful. Will not be back.

The windshield was very dirty inside, I had to buy windex to clean it up to avoid reflection issue at night.

Like: The shuttle came quickly and was a short trip to the pickup. I was up sold on the insurance although I had already purchased the full package, but they reduced my deposit from $2K to $500 for the economy car. Toll costs were explained well. Return was super easy and I was happy to see NO incidentals on my CC and deposit refunded in full when I got home!
Dislike: I thought the insurance up sell was confusing bc I had already purchased a full package.