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Live chat Email us Service Code: 3590858169
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Expensive.

Reviewed: Mon, Aug 5, 2019
About ACE: 5.3 /10
Office not open in the morning as promised. So had to leave the keys. Then returned to Afghanistan to find they had charged me 400 for damage to tyres and cleaning the car!!! Absolute rip off. I was warned by others when I told them who I rented the car from and they were correct. I would advise everyone to stay clear of this company. Green motion - not even the company I was expected to be renting from as no mention ANYEHERE of this.
Compact | Ford Focus or similar

Relevant Reviews on ACE Bristol Airport

Jane M

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Mini | Fiat 500 or similar
Reviewed: Wed, Jul 10, 2019
“Easy booking, great car and value for money.”
About ACE: 9.7 /10
Car was great. Limited milage could have had some options. Something to confirm how many ltrs the petrol tank can take, would be helpful, to be able to fill to say 50%.
About QEEQ: 10.0 /10
Realy easy to book online. Insurance options clear. However - Not aware of milage limitations until we picked up. Wish staff had run through basics like lights/ petrol access, etc

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Economy | Ford Fiesta or similar
Reviewed: Sun, Jul 7, 2019
“Better than expected”
About ACE: 9.7 /10
My flight was delayed and Greenmotion had no problem staying open late to wait for me.
About QEEQ: 10.0 /10

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Economy | Ford Fiesta or similar
Reviewed: Wed, Jun 12, 2019
“Why all the different company names”
About ACE: 8.7 /10
The plus point was that the car we'd opted for wasn't available so we got a bigger one. Thankfully I know how to drive an Automatic (I'd booked a manual). The list of minus points is, alas, much longer. The phone number on our Rental Confirmation was for a company called Green Motion (which wasn't a name I'd seen on the booking platform or on any of our documentation). The lift from the airport to the office was very prompt and the driver was pleasant but the office is in the back of a Motel/Hostel. I felt very uncomfortable back there. Then the insurance options were presented and the huge deposit required in order to forego the insurance cost. There was no option but to take the high daily insurance cost. The £50 deposit is still sitting as "pending" on my credit card despite being told that it'd be refunded on 9th June (i.e. when I handed back the car). The whole experience has made me feel swindled.

d.patterson

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Mini | Fiat 500 or similar
Reviewed: Wed, May 8, 2019
“Great service at a great price”
About ACE: 9.7 /10
Excellent as always. Does what it says on the tin.
About QEEQ: 10.0 /10
Great service easy to use.

M.Mclaren

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Economy | Ford Fiesta or similar
Reviewed: Sat, Aug 11, 2018
“Excellent Service”
About ACE: 9.6 /10
Like: Friendly service, easy pick up and drop off will definitely use again and recommend to friends

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