Only PROBLEM CAR SMELLED FUNKY CIGARETTE, DEAD ODOR that STAYED on ME

Car exceeded my expectations . Less than 10,000 miles on car and in great condition. Drove great. Easy to find shuttle and only waited about 10 minutes. Was able to walk right up to counter. Had sufficient / multiple employees to help at check in. Drop off was seamless as well. Very easy.

Never showed for pickup. Said they closed at 9:30 so why would they allow a reservation at that time? Also at the time of booking hours were 24, then the changed them without telling us. So I was left stranded at the airport. Could not reach them by phone and tried calling since 9:20 pm. Will never use fox again. They didn't even apologize for their error. Poor customer service!

Quick to respond when I reported this issue

The car was dirty and had multiple damaged areas on the exterior. I am glad I took the time to inspect it before I left and fill out the paperwork properly because they thought I caused damage upon return. I also believe they try and up sell the tolls and insurance too much without much information to the consumer.

Booking was easy and I will use Easyrentcars for my trips from now on.

Would never rent from them again and will tell others to avoid them

Customers should be quoted the price for Fox to fill the tank when they pickup car. I filled up as soon as I left the highway to figure it would be cheaper, it wasn't. I used Suncoast Energy a few blocks away. Before I knew it I was paying $5.959 a gallon. I'll be reporting them to the BBB.