Staff were friendly and very helpful, even providing an umbrella in Wellington at our drop-off as it was pouring.

Unhelpful staff! Given booking was done through a third party QEEQ and Apex both denied being able to help with a very simple alteration in plans once payment had been taken. I would never recommend using this platform again.

There were few people when picking up the car, which was okay. However, when returning the car, we waited in line for an hour and a half. The kids were crying and there was nothing we could do. It was a bad experience.

Found it I bit hard to locate office in Auckland as we were looking for EasyRentCars and couldn’t see that name anywhere or even the street number, so we weren’t sure if we were in the right place.

The Corolla was a nippy little car but is not insulated from road noise. The NZ roads have coarse seal and the noise was tiring. We did 1800km in 10 days. I still have not had a resolution to the fact a stone chip was probably collected on the screen during our rental. I took out the extra insurance through easy car rental AXApolicy, so don't know the out come...

Brilliant service, so far, have booked 3 rental in NZ with you. On second now, but car this time is older ( 8yrs) and very basic, which was not told at rental booking , and was not clear which co I was renting from. The car was a bit battered and scratched too and the outside was very dirty, but inside clean.