1 Staff's attitude was not helpfull.

Car was nearly brand new and staff were excellent. I'd certainly use them again in Phuket

Very satisfied

This car rental company is a scam. Everyone, do not rent cars from this company. When picking up the car, we told their staff that we would like to extend the rental by one more day. They said we could simply pay the same daily rate when returning the car. However, when we returned the car, they demanded 80% more for the extra day. When we asked to speak with the staff we had dealt with earlier, they claimed not to know who that was. We later found out that the section for staff signatures on the rental document was blank. They threatened to withhold our 5000B deposit if we didn't pay the higher fee. This is clearly unfair. Do not book cars here.

This is the 2nd time I've rented from them. They have relatively new Honda BRX-1 (crossover SUV) for just a bit more than other agencies for a tiny (and sometimes old) Vios. The car is great for the sometimes bumpy road to the beaches and to get over the numerous hills in Phuket. To get to the car rental counter, one has to walk to the Domestic terminal and pass through security. It was a bit confusing. But the return of the car is easy. Call them 5 mins before arriving and just drop off the car. This time around, the wind screen was wiped but with a dirty cloth. It was a bit hard to see through the windows at night and I had to clean the windows to be able to drive safely. I told the staff when I returned the car and the staff was very apologetic. The previous time I rented though, the car was very clean. Overall, I would rent from them again.

The rental and insurance was cheaper than other platforms. The process was pretty easy.

The process of collecting and returning the car is smooth and easy. A minor point to add - they should inform customer that the counter is located at Domestic Terminal, especially for those arriving via International flights.