The car rental process was quick, the staff provided clear instructions, and both the pick-up and drop-off procedures were very smooth and efficient. The actual car provided was new, in great condition, and the interior was clean. Overall, it was a very satisfying car rental experience!

The service was very quick, and I also got winter tires for an additional $20 per day.

I placed the order on the QEEQ website for a Jeep Compass or similar model, but the actual vehicle provided was a Jeep Renegade. The rental company claimed it was similar, but a quick check on Jeep’s official website shows that the Renegade is priced lower and has less space, power, and features compared to the Compass. In my opinion, these two cannot be considered similar models. If the rental company does not actually have a Compass available, they should use images and information for the Renegade to avoid misunderstandings. Everyone has different perspectives on vehicle class, and misleading information can lead to unnecessary confusion. This rental experience was unsatisfactory in terms of the provided vehicle. However, the safety performance of the Renegade was adequate, reliable on icy roads.

There were some minor issues, but overall it was good! From Calgary to Vancouver, the one-way fee was a bit disappointing.

Like: Car was big enough for our needs and luggage. Great on fuel