For the price I was surprised to get a car as new and as spacious. However the rental location is quite a drive from the airport and the shuttle filled up fast (having to turn away guests at international terminal). The staff were very friendly but there was only one available when I dropped the car off in a hurry. Overall a very good experience if you don't mind a 5+ minute drive and the fact you might not get on the first shuttle

Good service, recent hire cars have been of a high standard with no issue on vehicle collection. It is becoming my go-to rental car choice.

Like: got up graded with car ,just made the whole week a much more enjoyable week
Dislike: Im more than happy to recomend your company

Like: Travelled to tongariro and coromandel and northland no real complaints except slow on hills Neat looking car superb in the city

Like: Problems arose that were out of anyone's control. Fixed problem as prompt a manner they could to get us on our way.
Dislike: Nothing really was pretty professional.

Like: Maria is a true island professional. From her smile to her manner to knowing what needs to be done without making a problem of it. Her relaxed style makes time with your company pleasant. She listened to what I said and I did not need to repeat. The pricing for my car was all inclusive. Major appreciation for this. It is the first time I have had such a relaxed experience with a car company. Most you never know what you have or do not have and everything is a bit of a hassle or a concern or a "wondering what they are going to do". Thank you.
Dislike: There is a major disconnect with your wifi offering. It was not ready to go, It was not charged. it would not charge in the car, It would not get a signal that would allow use anywhere except in the office. We tried two units and both had the same problems. I ended up using mcdonalds which is not very professional.