It's okay.

I recommend choosing a big company. I picked this one just to drive a Chrysler 200c, but there were only three Kias available, and they didn't offer any upgrades. I was forced to drive this old car. Ridiculous.

Thrifty did not have the class of car requested and said the Jeep Grand Cherokee was an upgrade even though that's what you had listed.

Counter staff wasn't helpful and they overcharged us in my opinion. Wouldn't have rented a car if it was going to be $300 for a weekend....absolutely absurd. Weren't helpful once we returned the car, when we got the car lady tried to explain all fees and I get gas/toll pass but those don't add another $140 to put it to $200....ridiculous and wouldn't recommend or use this company again.

Like: The guys at thrifty were so helpful and efficient. I got in late Tuesday night and they made the process go by without any issues.
Dislike: nothing