Terrible service, car picked up at night, dirty, staff not even willing to show us where the car was ( used the key and light car to find it), won’t go back!

Online this company seemed the cheapest but I could only pay a £17 holding deposit for the car. When I completed the booking in Bordeaux the actual cost was equivalent to the other hire companies. The staff were nice & the pick up was in terminal and the car was clean and new.

Manque d'indication pour repérer le comptoir ACE, c'était chez Goldcar en fait.

Pratique et rapide pour réserver et comparer

Waited over an hour to pick up the car. When we got to the desk there were 5 customer service people on duty but one by one they left leaving only one person to deal with the last three customers. They clearly don't care.

Counter staff helpful - getting the car and dropping off too slow due to lack of staff

Platform ok - didn’t get a price drop