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Live chat Email us Service Code: 8286375267
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THE WORST EXPERIENCE EVER

Reviewed: Wed, Jul 17, 2019
About Easirent: 2.0 /10
I was never picked up from the airport, charged for a rental that I never received. Each time I called the Orlando office, I was placed on hold and then eventually hung up on, then when calling back, no one would answer the phone. I had to call from a different number to get someone on the line to only be told that they canceled my reservation and I would not be given a refund. This was as of 7/11/2019. Today is 7/17/19 and I have yet to receive a response as to how and when I will be refunded. I contacted the person who referred me to them and advised them to cancel as well.
Full Size | Nissan Altima or similar

Relevant Reviews on Easirent Orlando International Airport

K.ALBANESE

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Medium SUV | Hyundai Santa Fe or similar
Reviewed: Sat, Dec 7, 2019
“Great”
About Easirent: 9.7 /10
Getting shuttle to and from airport was guick. Staff very courteous and friendly. I had no problems. The car was clean and very nice. I would definetly recommend and use again on my next trip.
About QEEQ: 10.0 /10

F.Bueno

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Wed, Sep 25, 2019
“Gray rental car experience.”
About Easirent: 10.0 /10
As always a great service, Allison was great accommodating my family in a good vehicle. Joe always with a big smile and ready to help us and to get us going fast.
About QEEQ: 10.0 /10

D.Sludds

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Intermediate | Nissan Sentra or similar
Reviewed: Wed, Jul 24, 2019
“Pickup terrible, would not accept my credit card and wanted to charge me an extra $400!!”
About Easirent: 7.0 /10
Car was very basic (no central licking, windy windows etc). Counter staff at pickup very rude and said my credit card had expired, card actually expires at end of the month. This was not explained in any paperwork or at the time of booking. Tried to charge extra $400 so I could use my debit card. Eventually had to pay $1800 deposit on my works credit card. Another couple in the pickup location were having a similar problem and were also being charged lots of extra for their booking. Very dissatisfied with the customer service. In contrast the drop off could not have been easier!
About QEEQ: 8.0 /10

M.Hackney

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Full Size | Nissan Altima or similar
Reviewed: Thu, Jul 4, 2019
“Shuttle bus never arrived! I never picked up the car! Noone answered the phone when I tried to call!”
About Easirent: 2.0 /10
We gave up after waiting an hour for a shuttle bus and because after several attempts to reach you, no one answered your phone. We never got the car! This terrible service is totally unacceptable.

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Mon, Jun 17, 2019
About Easirent: 4.3 /10
Worst customer service that I have ever experienced in my life.
About QEEQ: 8.0 /10

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