The pickup process was fine, but returning the car was very problematic. The navigation provided was incorrect, leading us to someone else's parking lot. That parking lot allowed entry but not exit, and there were spikes on the ground which caused a flat tire when we returned to their parking lot. They charged over $300 for the tire replacement, which is completely unacceptable. Overall, it was a very poor car rental experience.

The pickup store was subpar, while the drop-off store was normal.

The car provided was too small.

Drop off location was not easy to find as it was not well sign posted from the main road.

Hey didnt have enough cars to choose. Did an upgrade but the car I was hoping for wasn't available Still the service was great at all tiem