I communicated frequently with the staff at Car Rental Okinawa and they were always very responsive and polite.

GPS in vehicle has English setting but most menus are still Japanese. Could not use it even after attendant tried to show me how to use. Had to fill up the tank at their specified gas station and the only information given on it is a map code. It would be better to give more information so I could use Google Maps instead of being forced to use car's GPS.

The car was big enough and spacious for only two of us without large luggage. A big strange that we have to put petrol from the station that they specified and had to present a receipt to proof, I used other car rentals twice in Okinawa and this is the first requirement I’ve come across. I found this request a bit annoying. The GPS in the car is very old and display is in Japanese, some new roads doesn’t exist in this GPS. Up sell their own insurance, kept saying the insurance should pay and if they don’t pay would have a lot of fines, etc. The car has a lot of scratches but they only concentrate on inspecting the bottom of the car, don’t understand the reason.

Ok

Friendly staffs with fluent English language.

訂的是Honda fit, 到手是Suzuki. 車很好，省油，用六天，還車入一次油。4個人4個24寸行李。後座空間大。服務很好，下次來會再租

Good services, good car, we have 4 luggage, it’s big space.