The staff was extremely useful and very responsive.

Perfect score. Affordable prices, top-notch service. The process of picking up and dropping off the car was very smooth with no issues. Will definitely use again next time I visit Hokkaido.

Very smooth rental service and good English speaking staff. While the pick-up location is about 5min drive away from the airport, then rental company is very responsive on LINE and provides very clear information where they come pick you up at the airport and without much waiting.

Simple process to book. Unclear with 4WD query if car has it or not. Easyrentcars.com could not answer the question and I had to clarify with the actual rental company itself. It would be beneficial to show 4WD option for locations with winter conditions.

Car Rental Hokkaido were excellent - very professional and thorough. Also friendly, warm and welcoming. I’d use them again.

It’s the second time I’ve used EasyRentCars and their’s has becomes e my go to app. I had a big issue with my international driving license last time and they were great. This time they were faultless.

Staff very helpful and give excellent service both during picking up and drop off time

Excellent service as well my booking was cancelled for some reason I call the customer helpline inform problem, they sort out the problem less then an hour.. overall very satisfactory..