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Search for EZU Car Rentals in Auckland

Insurance reimbursement is taking forever, and very little update unless asked.

Reviewed: Tue, Jul 16, 2019
About EZU: 8.3 /10
A shallow 3 cm surface paint scratch on the front side panel costs 1183.35 NZD, which is insane, and it took EZU more than 5 weeks to provide the receipt of the repair service. 2000 NZD was charged on my credit card, of which 1183.35 NZD is still charged, and the insurance won't give any update on how the case of reimbursement is processing. Very bad experience. I don't know when I can get my money back.
About QEEQ: 9.0 /10
Brandon was helpful, but little could he do to expedite the insurance reimbursement.
Toyota RAV4 image
EZU
Auckland Airport(AKL)
Auckland
New Zealand
Medium SUV | Toyota RAV4 Guaranteed model

Relevant Reviews on EZU AUCKLAND AIRPORT

Nick Arthur

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EZU
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Sun, Nov 24, 2019
About EZU: 4.0 /10
Did not stress the importance of insurance

T.Rodgers

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Economy | Mazda Demio or similar
EZU
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Sat, Dec 14, 2019
“Very easy”
About EZU: 9.7 /10
Everything went smoothly
About QEEQ: 10.0 /10
I will use again

P.Arora

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Intermediate | Toyota Corolla or similar
EZU
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Thu, Oct 3, 2019
“The car was a old model but the advertised car was a new shape.”
About EZU: 4.3 /10
The worst company for rental. Car was not perfectly fit for the road. Wipers blades were old which never worked. headlights didn’t work
About QEEQ: 10.0 /10

Claire

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Economy | Nissan Tiida or similar
EZU
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Thu, Mar 7, 2019
“Great value!!”
About EZU: 8.3 /10
Staff were very friendly and helpful. Great Value for money and well worth going out of the airport for collection. Car was easy to drive and fuel efficient. Only issue - if you're picking or dropping off around school time, the road where you collect the car is extremely busy due to a large school.
About QEEQ: 10.0 /10

J.van Nieuwburg

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Economy | Toyota Yaris or similar
EZU
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Wed, May 2, 2018
“Excellent”
About EZU: 9.6 /10
Like: Affordability
Dislike: The car was not very clean, especially the windscreen on the inside

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