BRC Auckland Airport branch. The car was relatively new, the staff were friendly, and the manager resolved issues quickly. There is another office nearby, which caused some confusion when returning the car, but it was very close by.

The pick up was confusing a) because Auckland Airport is a building site and it is difficult to find your way around and b) because staff member on phone forgot that as a visitor I had no idea what he was talking about - he assumed too much. But once I located pick up site and van arrived it all worked very smoothly. Car with very high mileage operated well and was value for money. I would highly recommend if dollars are important and you don’t mind a bit of wear and tear on the car!!

The platform does what it needs to - but the purchasing of insurance is confusing. The policy is not recognised by BRC so you still have to supply a bond.

The car was older but in good condition. All staff we encountered were excellent.

Easy to use website. I will use it again.

The car was 13 years old hail damage on roof poor condiiton paint faded just bad choice I should of not booked worst ive ever had ill never go through BRC again and it wasn't what I was ment to get just so poor the car wasn't even worth the money I paid to rent it you'd sell the thing 500 second hand

Lovely car and staff. Excellent run through North Island but car rental drop off was remote in Wellington. And there was no transport to get us back to City centre. BCR staff on duty was awesome He got us an Uber, because the Wellington taxi didn't turn up. Either he or the company paid for the Uber-VERY IMPRESSED with his tenacity and problem solving.