Because of comparisons with other rental companies previously: fast service, new vehicles, high tire quality; however, the waiting time for car return was long, and the vehicle condition was average.

Good, but the return process was a bit slow

Quite good

Overall, both the pickup and return were quite okay, but the side mirror of the car was already broken and cracked. While driving on the highway, the cover flew off. In the end, they demanded we pay 1600 RMB for a side mirror cover. 1600 RMB for a side mirror cover?? That's daylight robbery. We specifically recorded a video during pickup showing the side mirror was cracked. But they insisted it was just scratched. Anyway, it's a total scam. It's my bad luck. Do not rent a car from this company. They're incredibly shady.

nope

nope