I strongly advise everyone not to rent a car from this company! When they deliver the car, they check it with an impatient attitude, and many scratches and dents are left unmarked. After I inspected the car, I added nearly ten scratches to the contract myself. If you overlook taking photos, they'll later point to pre-existing scratches and make you pay for them when returning the car! I argued for nearly an hour, but they insisted the damage was caused by me. The scratch in question was under the lower fold of the rear bumper—a spot that's extremely hard to notice—and the scratch was very light. If the car is dirty, you can't see it at all. Still, they made me pay €195. From the outset, they kept saying, 'Pay €195; it won't cost you anything because your insurance will cover it.' I have shared my bad experience so no one else needs to fall into this trap!

Paid an extra 290 euros to upgrade to a hybrid automatic car.