A BIIIIIIIIIG Shit.

I was given a vehicle with expired registration and agent wanted me to continue driving that vehicle. I then was in a accident and agent refused to give me another vehicle.

WORST.... WORST... WORST

Staff not on time. My agreement/reservation was not honoured. Extra charges. Wrong/ larger car. When questions asked staff would ignore or deny or walk away, and also lost their ability to speak English. I will be contacting the authorities. Business next door I sought out for help reports this happens often.

The service was great! One thing I would suggest is to have a more convenient drop-off and pick up location.

Please include drop-off and pick-up locations into reservation so we can plan accordingly.

At the Easyrentacars.com, the reservation showed the tax and surcharges were included, but actually I had to pay tax and hidden costs at TU Florida when I picked up the car. I understand the $105 for SunPass, but the the issue is other charges. I did not change my plan and and save my time, so that I had to pay it. The original price was around $90, but it ended up for me to pay $300. I believe that this is a big issue even at Easyrentacars.com. This is almost a fraud. This is the worst rentacar experience in my life so far.