The pick up process is very poor and time consuming

Ireland

Reviewed: Mon, Jul 15, 2019

About Easirent: 5.3 /10

The pick up process from Airport to Car location took nearly 1 hour, very poor, as long as my flight.When eventually picked up taken to Hiton Hotel 1st, 15 minute diversion and then back towards airport for car pick up so annoying that Car Pick up near Airport where you start from.When completing paper work for car hire staff advise that additional insurance is required which is 3 times costs of car hire, so not a bargain.Car provided had several dents and passenger door handle broken, looks like repairs are not carried out even though customers have paid for insurnces

Intermediate | Kia Optima or similar

1 days rental

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Robin Darwin

Ireland

1 days rental

Reviewed: Tue, Sep 11, 2018

About Easirent: 4.0 /10

About QEEQ: 8.0 /10

T.Maruna

Ireland

1 days rental

Intermediate | Ford Mondeo Estate or similar

Reviewed: Thu, Sep 26, 2019

“TERRIBLE !!!”

About Easirent: 2.0 /10

Tried calling 3 times for pick up at airport, each time no answer. I had to rent a car from a different agency after pre-paying Easirent.

D.Siciliano

Ireland

1 days rental

Economy | Ford Fiesta or similar

Reviewed: Thu, Aug 15, 2019

“What a horrible experience only three days before our wedding!”

About Easirent: 5.3 /10

We turned up around 12am only to find a family arguing with the attendant (possibly Marco) we weren’t sure why, but waited our turn. As soon as it was our turn about 60minutes later...he was just terrible, I get it we needed to either get insurance or a pre authorisation amount, but he was just horrible, saying he had to leave when we were making our mind up, saying he would just lock up and we wouldn’t get a car. That pressure is not good! Not professional! And should just not be on! Horrible horrible service. We ended up getting extra insurance, we needed it as he was just giving us scare tactics. I’m very unhappy with the service given don’t think I’ll hire again. Not a great way to start our wedding!

Ireland

1 days rental

Mini | Fiat 500 or similar

Reviewed: Wed, May 8, 2019

“Don't use”

About Easirent: 4.3 /10

The car was ok. The pick up was dreadful and slow. The service at the puck up was so slow. I would advise that the cheap price is not worth it. Very vigorous selling of insurance that was factually incorrect

S.Doyle

Ireland

1 days rental

Mini | Fiat 500 or similar

Reviewed: Fri, Apr 19, 2019

“Staff let your Company down”

About Easirent: 5.7 /10

No shuttle bus , terrible location, had to walk in the rain for pick up due to incorrect address being provided and then was driven back to the same place I had walked from , location pick up point was wrong on email , rude staff , no customer service, didn’t care

The pick up process is very poor and time consuming

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