Be Kobe's service is excellent. All the staff are friendly Chinese guys and girls. The airport pickup is efficient, and then you head directly to the store to pick up the car. Xiao Zheng was especially enthusiastic, introducing tourist attractions in Shirahama and offering some useful tips.

Warm and attentive service, well-maintained vehicle, very clean.

The staff can communicate in Mandarin, provide thoughtful reminders, and inform about the nearby gas station's location.

We were very satisfied with the car rental service this time. It was our first time renting a car for a trip, and overall the experience was good. The service attitude was great, and the car was in good condition. Renting a car for travel is very convenient, and our friends had a wonderful time!

The car rental experience in Osaka was fantastic! From the moment I entered the store, the staff greeted me warmly. Even though my Japanese isn't fluent, they communicated with great patience, instantly easing my nervousness. The paperwork was handled quickly, and they gave a detailed introduction to the car's features, local road conditions, and unique sightseeing spots. The recommended off-the-beaten-path routes were stunning. The car was clean and in great condition when picked up. Returning the car was also straightforward, with a quick inspection and no extra charges. This store provided attentive, professional, and efficient service—highly recommended!