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Live chat Email us Service Code: 6608422224
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Reviewed: Sat, Dec 14, 2024
About IWS: 10.0 /10
During my trip to Taiwan, I was fortunate to experience an excellent car rental service. From the very beginning, the staff showed incredible enthusiasm and provided detailed introductions to the vehicle's various features and operations, filling me with expectations for the journey ahead. Their service was not only friendly but also very attentive. They specifically mentioned Taiwan's traffic conditions and important safety precautions, which made me feel well cared for. Regarding the vehicle, the car I rented was a model that was only one year old, and I was very satisfied with both its performance and appearance. During the short 8-day trip, I drove nearly 1,000 kilometers, and the fuel cost was only about 1,200 TWD, making it highly fuel-efficient. Overall, the condition of the car was excellent and added great joy to my journey. However, there was one drawback. When receiving the vehicle, I noticed one tire looked flat and informed the staff, but their response was that it was naturally like that. Later, the car's system indicated low tire pressure, so I contacted customer service. I went to a gas station to inflate the tire and had it checked at the rental company's service center, and thankfully, it turned out to be nothing serious. It did not significantly affect my trip. In summary, my car rental experience was very pleasant, and I was satisfied with both the service and the vehicle. For friends planning to travel to Taiwan, I highly recommend this car rental company. Rating: ⭐⭐⭐⭐⭐ (4.9 excellent rating)
About QEEQ: 10.0 /10

Relevant Reviews on IWS Taoyuan Branch

Pete Wild

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Reviewed: Sat, Mar 22, 2025
About IWS: 10.0 /10
Excellent
About QEEQ: 10.0 /10

Cornelius Gill

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Reviewed: Mon, Dec 16, 2024
About IWS: 10.0 /10
They carefully respond to any issues, take detailed photos during car handover, and upload them for customers. This prevents disputes during returns and protects both parties' rights. A great choice for future rentals.
About QEEQ: 10.0 /10

Y.MATSUMOTO

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Economy | Honda Fit or similar
Reviewed: Wed, Feb 26, 2025
“おすすめ。”
About IWS: 8.0 /10
良い
About QEEQ: 8.0 /10
良い

Dunbar

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Intermediate | Toyota Altis or similar
Reviewed: Thu, Jan 12, 2023
“Very happy time in Taiwan and glad to book with QEEQ.”
About IWS: 9.0 /10
The car is very good. The check in service staff was helpful and able to provide with little details. The checking out staff is however less helpful and overcharged me for 2 minor issues. 1 is the a slight scratch at the bottom of the bumper and the 2nd is a dent near front passenger door caused by another car parked next to me and had already disappeared. He insisted that I caused the damage because i did not report to police which I do not know how since I did not even noticed the dent until much later. He charged me 4800NT for a damage that can probably be fixed with less than halft the cost and because I have to catch the flight back, I agree to settle so that we can move on. Anyway, I need QEEQ help to recover the ridiculous amount.
About QEEQ: 9.0 /10
Very good, except that if QEEQ can take care of the insurance better for those who puchased the premier package, it will be fantastic. When I picked up the car, IWS make it clear that I have to be responible and paid up front for any incident. I find this troublesome.

C.Soh

View more >
Economy | Toyota Yaris or similar
Reviewed: Tue, Aug 14, 2018
“Great car rental service”
About IWS: 10.0 /10
Like: Everything is good and efficient.
Dislike: Nothing at all

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