Make sure to book the car right after passing customs, or you'll wait for half an hour.

Very good. However, you need to walk quite a distance after exiting the airport to find the shuttle bus. Similarly, when getting dropped off at the airport, you might have to push your luggage for five minutes in the rain to reach the terminal. In short, it would be more convenient if the store were inside the airport. The staff communicated smoothly and provided excellent service, but the distance is a major drawback.

Usual good experience at Mode Rentals. Reliable vehicles and helpful staff.

Overall, the process felt very slow. I called right after landing, and after half an hour, no one came to pick me up. I ended up taking a taxi to the store myself. This was my third car rental in New Zealand, and this company had the slowest service. Make sure to read reviews on Zuzuche carefully.

We had to call and walk to a car pick up location, but we were treated very well and the van we rented was a great price and amount of space for an adult family to travel together.

We'd have liked more clear understanding that we were booking through a third party...