Excellent, highly recommended.

Very smooth rental service and good English speaking staff. While the pick-up location is about 5min drive away from the airport, then rental company is very responsive on LINE and provides very clear information where they come pick you up at the airport and without much waiting.

Simple process to book. Unclear with 4WD query if car has it or not. Easyrentcars.com could not answer the question and I had to clarify with the actual rental company itself. It would be beneficial to show 4WD option for locations with winter conditions.

Staff very helpful and give excellent service both during picking up and drop off time

Excellent service as well my booking was cancelled for some reason I call the customer helpline inform problem, they sort out the problem less then an hour.. overall very satisfactory..

The service was good - very professional and swift .

Easyrentalcars were excellent when I had an issue with an international driving license . Very impressive - I'm now a dedicated customer .

Hokkaido Rent a Car was extremely professional. Communication via Line was great and we were picked up (and dropped off) at the airport after around 10 minutes. Great service! Thank you :)

Booking via Easyrentcars was very easy and communication also. I first made a mistake after booking but cancelling the booking was no problem and rebooking it to. Had no problems and would definitely use the service again.