The service was excellent, and the staff at the front desk were very patient.

I followed the instructions to return the car and received a bill with no additional charges, but my credit card was repeatedly charged at midnight for two consecutive days without any explanation or invoice. I have no idea what the charges are for, and neither Hertz nor the car rental platform have responded after a week! It feels extremely risky to authorize my credit card to them! The car was in good condition, but how can this unauthorized charge issue be resolved?

Very satisfied, very professional, efficient, and great service attitude.

Very satisfied, the pickup process was smooth with no extra fees.

Like: Good service Car reserved not available, so upgraded (which actually suited us better)
Dislike: Location in Boston difficult to find