Easy rent very nice and helpful, but chic car rent very bad not friendly

This car rental company is suspected of insurance fraud. When we picked up the car, it had a broken light which we asked them to note down, but they didn't. We took a photo, and when returning the car, they immediately took a picture, implying that we damaged it. Then they insisted that we scratched the wheel rim. Friends, be vigilant when checking the car. The car rental services at Lang Man Airport have gone bad. Returning the car costs 5000 Baht, we almost missed our flight because of this troublesome process. This rental company was decent before March this year, but now they're just about collecting fines and money.

Fast pick-up and car exchange process. They didn't say anything even though I was slightly late returning the car. However, I couldn't find a gas station at the airport and returned the car with a 5/4 fuel level, resulting in an $800 charge.

They didn't inform us that smoking in the car was prohibited and fined us.

The counter staff keep dragging on pick up, told me twice to wait 10mins, and 1 last time another staff tell us To wait another 5mins, in the end the whole process of pick up taken more than 30mins. And the car we rent was different.

Our flight was delayed by 3 hours and we quickly contacted ERC helpline, where it was amazing help from your staff who help us to contact the car rental company to hold the car for us for a period.

Flight got delayed and informed them. They gave assurances that there is nothing to worry and it was indeed. All good!

Use to book at the official websites of car rentals, spend so much time and hassle going through each and everyone of them. Gave easyrentcars a shot and I am never looking back, its too easy! Now all the official car rental websites bookmark removed and replace with easyrentcars. Thanks easyrentcars!