No staff was present during working hours, and the car pickup and return were entirely handled by the hotel front desk. The vehicle hadn't been used for a while and was covered in dust and bird droppings. The fuel tank wasn't full; initially, it consumed 18 liters for 180 kilometers, but later it normalized to 18 liters for 300 kilometers.

I booked for 9 AM, but they arrived at 10 AM and even complained about me reporting it to the platform.

First of all, the staff were very friendly, even though our communication was quite limited due to the language barrier.

Friendly attitude and kind service.

Great service, the pick-up and return process was quick and very convenient.