Average

Arrived late, hardly had to queue.

Good. The car had some scratches, the automatic braking system activated with light braking. One day, the dashboard showed a yellow tire pressure warning light. Remember to take photos or videos when picking up the car, ensuring they include the parking space, the rental company's premises, and the company logo, to provide evidence that the scratches existed before the car was picked up.

The process is simple, highly efficient, and the service is pretty good.

The Dollar branch at Denver Airport is a scam combined with robbery. Without my knowledge, they added three additional insurance services: RoadSafe, Supplemental Liability Insurance, and Personal Protection Plan, plus various taxes and fees totaling $1009.63 for 29 days! It was nearly $2000 more than my rental cost. I ended up spending over $10,000! The middle-aged man at the Dollar counter just checked my reservation, asked me to confirm on an electronic signature pad without explaining anything, and I signed. Then, he printed a long, narrow receipt. I took the contract and left without suspecting anything. Returning the car was also smooth, took just a few minutes. Today, I checked my credit card statement and saw a $1009 charge from Dollar. I hurried to look at the contract and found they had added all these insurances. Check Google's reviews for this branch; it only has 1.7 rating. I deeply regret using Dollar and will never use them again. Also, the basic third-party liability insurance provided by the rental company is practically useless in the US, similar to basic liability insurance in China. You really need additional third-party insurance of $1,000,000 to cover any potential costs in case of an accident.