Easy to locate, not crowded on the day, quick pickup process.

The counter staff kept promoting insurance despite being informed that I had already purchased it, which was very annoying. However, the staff at the car pickup point provided excellent service, were friendly and helpful, and willing to solve problems.

Excellent, very attentive service with a dedicated shuttle bus for pick-up

Pick up was extremely good at Seattle Airport. Staff all extremely friendly and helpful, got us on the road quickly. Drop-off staff were not as friendly and failed to explain why an early drop off fee was charged despite drop off only being 25 minutes before late fee would be charged. This was extremely disappointing.

Like: Reasonable rates
Dislike: They had difficulty removing the GPS and toddler seat from our reservation -- 4 different stages in the process said they couldn't remove it.