The car is very new, with only a little over ten thousand kilometers.

Very noticeable when exiting the airport, the process was fast, the car was already started and had the AC on waiting outside. This whole process gets a perfect score.

I rented a car in Phuket from July 25th to 28th and extended for another day on the 29th. The store was easy to find, marked with a purple YESAWAY sign, and the process for picking up and returning the car was quite convenient. However, I booked a Nissan Sunny online, but was given another Nissan model, AMLERA, which was quite old and had driven over 100,000 kilometers. When I picked up the car, I was informed that it had a 1.2L engine, which is relatively small. Given the hilly and mountainous roads in Phuket, I asked the staff how a small-engine car would fare. They assured me it would be fine and that even with six people it could handle the climb to the Big Buddha. So, I took the car. However, the uphill roads from Phuket Airport to Phuket Town and Patong Beach were numerous and steep, and even with just my family of three (my 12-year-old child is not heavy), the car struggled significantly. It was really difficult to climb the longer, gradual slopes, which made me feel the car wouldn't make it. Phuket's roads are narrow with only two lanes, and the car could only go a few miles per hour uphill, while motorbikes zoomed past us. It was too hard. One day we planned to visit the Big Buddha, but the car couldn't make it up the steep hill. It stopped in the middle, and even started to roll back a bit, which was terrifying. I had to brake and slowly turn around to go back down. This car really disappointed me. Other than that, everything was fine, but you definitely need to rent at least a 1.6L car in Phuket, otherwise, it's not feasible.

A bit troublesome after booking wben we were required by vendor to send photo of credit card. Worried if it was a scam

Don't know what the difference is between yesaway and Easyrent??!! I rented another car for infinitely less hassle, infinitely less (x10) bureaucracy, much smaller lien on my card and able to use any card debit or credit, let alone a card with my name on it. Staff less like government functionaries etc. You and Avis et al have got the slots in the terminal tied up and good for you, but it sure limits competion, bad for me. Off course now know that there are alternatives to you and ...... on my future regular visits to Phuket.

Don't know what the difference is between yesaway and Easyrent??!! I rented another car for infinitely less hassle, infinitely less (x10) bureaucracy, much smaller lien on my card and able to use any card debit or credit, let alone a card with my name on it. Staff less like government functionaries etc. You and Avis et al have got the slots in the terminal tied up and good for you, but it sure limits competion, bad for me. Off course now know that there are alternatives to you and ...... on my future regular visits to Phuket.