After picking up the car, I noticed severe brake pad wear. A few days later, it started making noise, and within a week, it became completely undrivable. I tried contacting Hertz but couldn't get through, and it was actually Zuzuche that helped me reach them. I ended up repairing the car myself, which took an entire day. Hertz didn't provide any explanation or solution. Very dissatisfied.

The car was great, relatively new, with a clean interior and no unpleasant odors. There is a deposit of 10,000 baht, and I was informed by the staff that it would take about two weeks to refund. Now, I'm just waiting for the deposit to be returned.

Very satisfied

Excellent

First time renting a car abroad, bought insurance for peace of mind.