Very satisfied, 5-star rating. Bought full insurance to avoid trouble. The guy just did a quick check when I returned the car and it was all okay. The car was in good condition, around 15,000 km. It was comfortable for the whole family, with enough power to climb hills without any trouble. No problem driving around the island!

Quick pick-up and drop-off

Rental booth is located in domestic terminal, we got off the international terminal needed a bit of walk to get there. Car rental staff are friendly, pickup process were very professional, drop off process are even easier, will definitely rent from them again.

Very easy to book the rental car I need, piece of mind with insurance with the complete package. One of my highly recommended car rental company.

I still haven’t received the THB 5000 deposit refund. I expect The refund should be immediately after the car return instead of waiting 2 weeks as the staff mentioned to me. That’s not so beneficial to customers. Also, the car should be ready 1 hour before the car pick up time, instead of black facing customers asking customers waiting.

EasyRentCars did a good job confirming the car reservation for me. However, I would expect faster turnover instead of chasing a few times by me.

Only one person on the desk and they were fully occupied with another customer for 20 minutes before serving me so not a great start plus whilst the car was new it wasn't to my liking really especially as it was classified as a large SUV but compared to the other large SUV's i've booked it was sub-standard in my opinion