Not bad. I didn't buy insurance in China, thinking it would be better to buy it locally. But the staff on site said that this is a 4*4 high-end model, and it cannot be covered by full insurance. This means that if the car has a major issue, we would have to pay 6000 euros.

I booked something like Seat Ibiza and got Citroen C3 Aircross. Huge difference. Instead of small and easy to handle car I got bulky behemoth.

Would be great to have photos of real cars they have. It's always amaze me how far different could be picture car from real one.

excellent service

Although you gave me a similar vehicle, however, it's space is much smaller than the vehicle I booked. It makes us very inconvenient.

Initial attitude of member of staff I spoke to was dismissive, only two cars available at very high prices.

Excellent phone manner, very helpful, and found the car I wanted at the Europcar site I first found dismissive who said they did not have a Captur. Easyrent found the right car at the right price with no hassle.