The Europcar staff provided detailed explanations. I originally booked a Hyundai I30, but it was unavailable at the rental location, so they provided a Jeep Renegade instead. The car was in excellent condition—clean and tidy—exceeding expectations.

Arrived at the counter at 7:30 AM but was not allowed to pick up the car early; they strictly adhere to the pickup time. Although the office usually closes at 9 PM, we returned the car at 8:30 PM the night before. The inspection staff were not available, so we were told to leave the keys in the box. However, there have been no issues so far.

Very kind and friendly staff at the airport

Again surcharges for airport not included

I got a almost new car with full option I want.

No comment.

Reserved ECMR -> Ford Fiesta 1.0 74kw Very smooth and silent ride for such a small car. The engine has more than enough power and is very economical (4.9l/100km @440km mostly on Autobahn and country roads). Navaigation system was standard and easy to handle with its big touch screen. Cons: no cruise control, very poor space for 4 people