Due to a long wait for the visa on arrival, I reached the car rental counter around 22:00 instead of the originally planned 19:00. The staff initially wrote the pickup and return times as 19:00, which I corrected upon noticing. The car was not fully fueled, and when I pointed this out, the staff either didn't understand or pretended not to. They still marked the fuel level as full on the rental form. Given the late hour, I chose not to argue further.

They do not accept UnionPay credit cards here, and there are extra fees if the credit card used has a different name. They also do not accept cash deposits, credit cards are required.

Very convenient.

The counter staff was friendly, knowledgeable and clear with all instructions on car pickup, return, etc. Everything was fuss free and driver details were checked before confirmation.

the booking platform is easy to use and navigate. No problems whatsoever.

I booked Nissan Almera but the counter staff gave me a new Toyata Yaris to drive. Though there's scratches and the boot hatch has problems, the car is in good condition.