It was good overall. Had to queue for about ten minutes before picking up the car, during which they briefly pitched some extra services. When returning the car, they barely checked its exterior condition. It's true that only Visa or Mastercard chip cards are acceptable; I ended up using a UK debit card to collect the car. (Debit cards might incur currency conversion fees.)

Communication in English is quite smooth, and the staff are patient. Not many people, the environment is good.

Centauro refused to accept the insurance I purchased from Easyrentcars and charged an additional €66. They also charged an additional €25 for an optional fueling service which I didn't request or require! It really felt like a scam but they wouldn't release the car until I fulfilled these requirements.

Not expecting any extra fees beside fuel but was told i had to pay a 25 euro service charge for fuelling the car on top of cost of fuel. Then the car we were given first had a engine management warning light on so we could not drive away and had to have a car change, all in the pouring rain !