Efficient company

Called the rental company 20 minutes before pickup but had to wait nearly 50 minutes for the shuttle. Despite numerous attempts to call the rental office and the rental service hotline, no progress was made.

A pre-existing stain on the front windshield was used as an excuse to charge me over 3000 yuan when returning the car. It feels like a scam to extort money.

No Chinese-speaking service at the front desk. The shuttle driver was quite good.

Just a 2-minute drive from the airport, very convenient shuttle service.

Very bad experience, the worst car rental company I've ever dealt with abroad. The representative at the counter was a Korean guy who gave us a very old car. The car had severe scratches, which were not documented on the form. So, we took pictures of the car and went to the counter to verify. The representative was already dealing with another foreigner, so I waited. After finishing with the foreigner, the Korean guy personally helped him by driving the car over and providing excellent service. When it was my turn to verify the car's condition, he was unwilling to help. I insisted that he must check it with me, and he reluctantly agreed, grumbling all the while. The whole car had scratches, and the wheels were seriously scratched, but the form only noted three places. Of course, I had to verify everything face-to-face before driving away. And what kind of attitude is that? Such obvious discrimination against Chinese tourists! Complaint!!