The staff members were polite and made the all the processes easy and stress free

Booking was easy to carry out.

Very good, overall very satisfied, the staff was very nice.

The overall condition of the vehicle was poor, and there was no USB charging port. The vehicle was quite old.

Counter staff were great. Car was ok.

The pick up was confusing a) because Auckland Airport is a building site and it is difficult to find your way around and b) because staff member on phone forgot that as a visitor I had no idea what he was talking about - he assumed too much. But once I located pick up site and van arrived it all worked very smoothly. Car with very high mileage operated well and was value for money. I would highly recommend if dollars are important and you don’t mind a bit of wear and tear on the car!!

The platform does what it needs to - but the purchasing of insurance is confusing. The policy is not recognised by BRC so you still have to supply a bond.