Extremely satisfied with the experience! It was my first time renting a car abroad and it exceeded my expectations.

Good

This rental company specifically targets Chinese customers. It's a bit far from Queenstown Airport. They first took me to their office and gave me a car that was supposedly brought from elsewhere. The car had severe wear and tear on the rear. Then the staff took me for a few rounds and told me I wasn't familiar with the roundabouts and suggested I pay NZD 40 for a 20-minute training session. When I refused, they didn't give me the car and didn't issue a refund either. Because their office is in a remote area far from the airport, and there were no taxis available, I had to pay an equivalent Uber fare of NZD 20 to get back to my hotel. When I complained to the rental platform, they couldn't resolve the issue or refund me either. Just a reminder, I've been driving for over ten years. Yet they refused to give me the car claiming I wasn't familiar with roundabouts. Being in an unfamiliar foreign place, I got scammed by this rental company.

Very satisfied

Eli was very professional, friendly and helpful! I highly recommend their services.

Easy Car were very helpful with the online communication platform - I was VERY impressed! Every question was answered and they had the best deals! Very happy with the services offered! I would use again and highly recommend to others. Thank you!