GOLDCAR Lajes Airport Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Ple......

L.Pontes

Portugal

Reviewed: Thu, Dec 19, 2024

About GOLDCAR: 4.0 /10

Já respondi "Além de me darem um carro que me pareceu inferior ao da imagem Ford Focus, o Citroën C3 entregue tinha +/- 80.000 km e tinha varias amolgadelas." Acrescento que o funcionário insistiu muito para fazer seguro quando já tinha um feito por vosso intermédio, alegando que vosso da Axa não era tão bom como o deles em termos de cobertura ,!

Reply by Qeeq:
Thank you for choosing QEEQ and for sharing your experience with us. We sincerely apologize for any confusion caused by your purchase of insurance at the counter. It has come to our attention that you had already acquired AXA insurance through our website, rendering duplicate coverage unnecessary at the counter. To avoid any superfluous expenses, we kindly request that you present the AXA insurance letter when collecting the car to decline any additional protection. Should you require further as

GOLDCAR

Aerogare Civil Das Lajes(TER)

Terceira

Portugal

Economy | Ford Fiesta or similar

2-day rental

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J.Almeida

Portugal

1 days rental

Small SUV | Audi Q2 or similar

Reviewed: Wed, Nov 22, 2023

“great!”

About GOLDCAR: 10.0 /10

Organized, email sent after check in and check out providing information. Staff really kind and helpfull.

About QEEQ: 10.0 /10

I am very satisfied on how QEEQ proceed. Messages on pick up, drop-off and so on. Keep the communication in case of any problem. Great assistance. I can also add a comment about a booking I had with you in Marrakesh a few days before through my other email jonasdml@gmail.com when I had to cancel a booking and the assistance was great. As soon as I see QEEQ available in one our my bookings I will definitely give preference for you. Negative point: My flight for the booking 12578989 was delayed, the car company didn't show up and I didn't have assistance on real time, just to refund the insurance after all, but I had to get it sorted on my on when I was there. Thank you.

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Reviewed: Mon, Sep 9, 2019

“Surprise, surprise, méprise”

About GOLDCAR: 6.0 /10

La pression mise pour prendre une assurance supplémentaire à celle des clients La clarté des informations même avec 2 personnes bilingues et un anglophone parce que nous avons dû nous faire expliquer par 3 fois le produit qu on nous a finalement vendu On a aussi insisté pour surclassement le type de voiture nous faisant croire que notre voiture serait inefficace dans certaines rues de l Île. Même après avoir monter le chemin de Ferraria facilement, rien ne nous empêcher d accéder a tous les sites. Seul point positif: la rapidité de réponse par courriel de la conclusion de notre location.

K.Andes

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Reviewed: Sat, Jul 27, 2019

“Bad!”

About GOLDCAR: 6.3 /10

I have never received an email receipt from them, even though they promised to send one. They have not refunded the “deposit” and they have charged extra to my credit card. I will now have to fight charges with my credit card. I will not use them (or you) again, I will just go straight to Avis.

J.Mccunnie

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Reviewed: Sun, Jul 21, 2019

“RIP off by gold car got wose over time used them a Lest ten + times in 2019 as I live in Portugul”

About GOLDCAR: 3.0 /10