Good value

Great service, simple and quick process.

Although it's a bit far from the airport, there is a shuttle bus, so overall it's very convenient. The car pickup and return processes are also very fast.

The car was great, but the deposit was too high and took a long time to be refunded. I recommend local rental companies like Avis, where the deposit is lower and refunded instantly after returning the car.

Long wait times in line

Though it was a cheaper option, I don't think I would rent a car through YESAWAY again. The car we got was very old, the nav and controls were in Japanese and we were told they couldn't adjust it, the electrical wasn't good, and the car's battery died after we parked. We did not leave the lights on, the doors were closed, and everything was locked but the battery died. I wouldn't trust renting through them again especially in a country like New Zealand where you could travel for many miles without hitting a town. The customer service was nice, but I wouldn't be comfortable renting a car through them again.